According to Compass Intelligence, market for mobile business apps to grow to $6.12B in 2014 from $3.21 last year. By far, greatest use of apps is for navigation/tracking (nearly half of businesses use apps for this purpose). Link to article here.
According to Gartner, SMBs (defined as entities which employ less than 999 employees) will spend an estimated $860B on IT. $137B of this will be on software. Gartner estimates only 11-18% of firms purchase on-demand services, but predicts that this will grow to 35% by 2012.
According to a Doremus and Forbes insight study, 45% of SMBs surveyed would upgrade technology if they were able to obtain additional capital. Suggests that this is a particularly attractive segment for vendors of technology solutions.
Adoption of cloud-based apps by SMB still in early stages. http://bit.ly/gm6R6w
Many tech companies end up having to rely on direct sales force to drive adoption of solutions in SMB space. I believe this is due to 1) perceived complexity of offer and 2) limited bandwidth on part of business owner to investigate and try new technology.